Cancel/Change Order

Effective Date: January 1, 2024

At Respecti, we prioritize fast and accurate order fulfillment to ensure timely delivery of our women’s fashion handbags. Because of our streamlined processing system, requests to cancel or modify orders must follow the conditions outlined below.

1. Order Processing Timeline

Orders are processed promptly after they are placed.

Orders submitted before 5:00 PM EST on a business day are typically processed the same day. Orders placed after the cut-off time, on weekends, or on holidays will be processed on the next business day.

2. Cancellation Policy

2.1 Cancellation Window

You may request to cancel your order before it has been processed or shipped.

• Cancellation requests must be submitted as soon as possible after placing the order
• Once the order enters processing or has been shipped, cancellation is no longer possible

2.2 Approved Cancellations

If your cancellation request is approved:

• A full refund will be issued
• Refunds will be processed to the original payment method
• No cancellation fees will be applied

3. Order Changes

We understand that you may need to make adjustments after placing an order. However, due to our rapid processing system, changes are limited.

3.1 Eligible Changes

Before processing, you may request:

• Shipping address updates
• Contact information corrections
• Minor order detail adjustments

3.2 Restrictions

• Changes cannot be made once the order has been processed or shipped
• We cannot guarantee that all change requests will be completed in time

4. How to Request a Cancellation or Change

To submit a request, please contact our support team with the following details:

• Order number
• Full name used at checkout
• Specific request (cancel or change details)

Contact Information:

• Email: support@respecti.com
• Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

Requests are handled in the order they are received. Prompt communication increases the likelihood of successful modifications.

5. Orders Already Shipped

If your order has already been shipped:

• Cancellation or modification is no longer possible
• You may refer to our Return & Refund Policy for return eligibility

6. Incorrect or Incomplete Information

Customers are responsible for providing accurate order details at checkout.

• Respecti is not responsible for issues arising from incorrect shipping information
• If an order cannot be delivered due to incorrect details, reshipping fees may apply

7. Duplicate or Suspected Fraudulent Orders

Respecti reserves the right to:

• Cancel duplicate orders
• Hold or cancel orders flagged for suspected fraud

In such cases, customers will be notified and refunded if applicable.

8. Policy Updates

We reserve the right to update or modify this Cancel / Change Order Policy at any time. Changes will take effect immediately upon posting on our website.

By placing an order with Respecti, you acknowledge and agree to the terms outlined in this Cancel / Change Order Policy.